Describe a Website You Have Bought Something From

IELTS Speaking Part 2 (Cue Card) Part 3: Follow-Up Questions

Describe a Website You Have Bought Something From

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🗂️ Part 2 – Cue Card

You should say:

  • What the website is
  • What you bought from it
  • How satisfied you were with what you bought
    And explain why you chose to buy from that website.

🗣️ Sample Answer

One website I have used to buy something is Amazon. I often shop online, but the most memorable purchase I made was a pair of wireless headphones. I had been wanting to buy a good-quality headset for my online meetings and also for listening to music during workouts. After comparing prices on different websites, I finally chose Amazon because it had better reviews, faster delivery, and a good return policy.

The process was really smooth. I searched for the headphones, read several customer reviews, and placed the order using a discount coupon. Within two days, the product arrived in excellent condition and was well-packaged. I also received regular tracking updates, which made the whole experience trustworthy.

I was highly satisfied with the product. It matched the description perfectly and worked just as expected. The sound quality was great, and the battery life was exactly what I needed. I chose to buy from Amazon mainly because it’s reliable, offers a wide range of options, and their customer support is responsive. Overall, it was a convenient and satisfying shopping experience.

🔁 Part 3: Follow-Up Questions

1. What are the benefits of online shopping?
Online shopping saves time and effort, especially for busy people. It enables customers to compare prices and read reviews easily. Additionally, products are delivered directly to your doorstep, making it very convenient.

2. Are there any risks in buying things online?
Yes, there are a few risks, such as receiving damaged or fake items, delivery delays, or security issues with payments. That’s why it’s essential to use trusted websites and verify return policies before making a purchase. Being cautious can help avoid most problems.

3. How has online shopping changed consumer habits?
People now shop more frequently and make quicker decisions. Discounts and flash sales encourage impulsive buying. It has also reduced the number of visits to physical stores.

4. Do you think shopping online will replace physical shops?
Not completely. While online shopping is popular, many people still prefer visiting shops to see and feel the products. Some items, like clothes or furniture, are better tried in person.

5. What kind of things do people usually buy online in your country?
Electronics, clothes, books, and household items are commonly purchased. During festivals or sales, people also buy gifts and groceries online. The trend is growing every year.

6. Is it safe to use credit or debit cards on websites?
Generally, yes—if the website is secure and uses encryption. However, people should avoid using public Wi-Fi and always check for security indicators, such as HTTPS. Trusted websites also offer secure payment gateways.

7. Why do people write reviews after buying something?
Reviews help other buyers make better choices and allow companies to improve their products. Some people enjoy sharing their experience, while others are motivated by discounts or loyalty rewards.

8. What makes a good e-commerce website?
A good e-commerce site should be easy to use, fast to load, and secure. It should also have clear product descriptions, high-quality images, and a simple checkout process. Good customer service is also a big plus.

9. How important is packaging when buying online?
Very important, as it protects the product during delivery. Good packaging also creates a positive impression and shows the brand cares. Poor packaging can lead to damaged items and customer complaints.

10. Would older people face problems using online shopping websites?
Yes, especially if they’re not tech-savvy. They may find it hard to browse, compare products, or make payments. However, with some guidance, many elderly people are becoming more comfortable with online shopping.

Top 10 Topic Vocabulary – Describe a Website You Have Bought Something From

Vocabulary

Type

Meaning

Synonyms

Antonyms

Word Family

Example Sentence

E-commerce

Noun

Buying or selling goods online

Online shopping

Traditional retail

E-commerce has experienced rapid growth over the last decade.

Product review

Noun

User-written feedback about a product

Customer opinion

Review, reviewed

I always read product reviews before buying.

Reliable

Adj

Dependable and trustworthy

Trustworthy, dependable

Unreliable

Reliability, rely

Amazon is renowned for its reliability as a website.

Return policy

Noun

Rules about returning a purchased product

Refund terms

I checked the return policy before making a purchase.

Convenient

Adj

Easy and suitable for your needs

Comfortable, suitable

Inconvenient

Convenience

Online shopping is very convenient for busy people.

Track (delivery)

Verb

To follow the progress of an order

Monitor, follow

Lose

Tracking, tracker

I tracked my order using the app.

Customer support

Noun

A service that helps customers with problems

Helpdesk, service

Neglect

Supportive, support

Their customer support resolved my issue quickly.

Discount coupon

Noun

A code that gives a price reduction

Promo code, voucher

Full price

Discounted

I used a discount coupon to save money.

Satisfied

Adj

Pleased or content with something

Happy, content

Dissatisfied

Satisfaction, satisfy

I was satisfied with the product quality.

Refund

Noun

Return of money for a product or service

Repayment

Payment due

Refundable, refunded

I requested a refund when the item arrived damaged.

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